Serve Robotics Inc., announced today its partnership with Uber Technologies Inc. (NYSE: UBER). This collaboration allows Serve to deploy its robots on Uber Eats in multiple markets across the United States. As part of the agreement, up to two thousand Serve Robots will be utilized. This strategic move not only enhances last-mile delivery efficiency but also presents an opportunity to reduce traffic congestion and air pollution while providing customers and merchants with an exceptional and innovative delivery experience.
Expanding the partnership with Uber presents a potential growth prospect for Serve. Since the commencement of deliveries in 2022, Serve’s robotic deliveries have shown impressive month-over-month growth of over 30%. Currently, over 200 restaurants in Los Angeles actively participate in Serve’s robotic delivery service. The increasing interest and awareness of robotic delivery in one of the largest North American markets is evident through the numerous positive ratings received from customers for completed deliveries.
How Does Serve Robots Integrate with Uber Eats
The Customer Orders Food via Uber Eats
Select customers in the Los Angeles area will be given the option to have their orders delivered by a Server Robot.
Order Tracking
Customers who select robotic delivery will be able to track the robot as their order approaches their location.
Robot Unlocked using Phone
Upon the robot’s arrival, the customer can use the Uber Eats app to open the robot to retrieve their order.